Coaching, Counseling, and Feedback for Winning Performance

Performance management is the single most important task of any manager.  Coaching, counseling, and feedback are the key skills in that task.  If you want to be successful, you must master those skills! To that end, we offer the following course:

Driving Results!  Coaching, Counseling, and Feedback for Winning Performance

What you’ll learn:

• The role of performance management
• How to recognize great performance
• Defining great performance
• The art of feedback
• Solving attitude problems
• Coaching styles
• Exploratory vs. Directive coaching
• Delegation for growth
• The role of counseling

This course uses The Bug Factor™ to explore behavior and interaction styles.  Attendees will have an opportunity to experience these differences in an interactive environment and receive individual one-on-one coaching with the instructor to explore the findings further.

• Consulting Solutions

  Can't put your finger on what's needed to make your organization or employees more effective? We can help! Total Career Mastery, LLC has expertise in organizational assessments and can help pinpoint the root cause to your problems. Contact us NOW and let's get started!

• Training Solutions

  If your employees are suffering from a lack of skills, then training is the answer. For a listing of the courses we offer for all levels of employees, just click HERE!

• Rave Reviews!

  Malcolm was very good and I’m not just saying that. I thought this might be dull but good stories and models and humor too!

  Jeff J.
  Fairfield, NJ

  Excellent Course! Great examples and stories. Kept the class constantly engaged and made the time move very fast.

  David B.
  Hartford, CT

  Malcolm is a phenomenal story-teller and all his stories enhanced the learning experience.

  Francois M.
  St. Hubert, QC Canada

  Click HERE to read more testimonials!