Managers today face complex challenges in a very competitive environment. The only way 
to survive is to carry a toolbox stocked with powerful tools to assist in planning, problem-solving, and decision-making. To that end, we offer the following course:
Planning, Problem-Solving, and Decision-Making Tools
You’ll learn powerful tools such as the:
- Flow Chart – to identify broken processes and map out better ones
- Fish Bone Diagram – to find the root causes of problems
- Affinity Diagram – to sort out solutions for problems
- Run Chart – to track data over time
- Decision Matrix – to make better decisions based on data, and a host of others!
This course uses relevant examples and gives you the opportunity to work on your own challenging problems in a consultative learning environment. Every manager needs to be equipped with these classic, but still completely relevant tools!
