Managers and supervisors are the biggest contributor to employee satisfaction and 
engagement. In order to maximize their effectiveness, they should be trained in the skills and abilities of those in management and leadership roles. To that end, we offer the following one-day course:
Supervisory Skills Boot Camp
What you’ll learn:
- Letting Go of Your Former Role
- How to manage the change process
- Challenges and pitfalls to avoid
- Expectations from your direct reports, your boss and your former peers
- How to best communicate with bosses, peers or employees with different style preferences
- Adjust personal behavioral styles to build better working relationships
- The benefits of delegation
- How to set SMART goals that allow you to measure progress accurately
- Project delegation and the potential barriers
- Supportive vs. corrective feedback
- Guidelines to improve supervisory relationships
- How to receive feedback constructively
- Motivational tools to handle workplace issues
- Relate motivation to styles, goal setting and communication preferences
- Coaching styles and appropriate situations
- Directive vs. Exploratory techniques
This course uses the MBTI® to explore personality styles. Attendees will have an opportunity to experience these differences in an interactive environment and receive individual one-on-one coaching with the instructor to explore the findings further.
